Our Services

Tech Support for Seniors in Victoria

At Seniors Tech Support, we help seniors confidently use technology to stay connected, access important services, and enjoy digital life. Our friendly team can assist with computers, smartphones, tablets, smart devices, and government health accounts.

Basic Computing & Devices

Senior learning to use a laptop with guidance

Master your devices with confidence

Our Basic Computing & Devices support helps seniors understand and use laptops, tablets, and smartphones. We guide you through setup, updates, and everyday tasks so you can confidently navigate the digital world.

  • Device Setup & Configuration: Windows PCs, Macs, iPads, iPhones, and Android devices set up and ready to use.
  • Software Installation & Updates: Installing apps, updating software, and keeping devices secure.
  • Printing & Scanning Support: Connect printers and scanners; guidance for documents and photos.
  • Backup & File Organization: Organize files, photos, and documents; set up backups to prevent data loss.

Communication & Connectivity

Senior video calling family on a tablet

Stay connected with loved ones

Seniors Tech Support helps you stay in touch with family and friends using email, video calls, social media, and messaging apps. We simplify communication so distance is never a barrier.

  • Email Setup & Troubleshooting: Outlook, Gmail, and Apple Mail support.
  • Video Calls & Messaging: Learn Zoom, FaceTime, WhatsApp, and other apps.
  • Social Media Basics: Guidance on Facebook and Instagram usage.
  • Internet & Wi-Fi Help: Set up home Wi-Fi and troubleshoot connectivity issues.

Smart Home & Accessibility

Senior using a smart speaker to control home devices

Make your home smarter and easier to manage

Learn to use smart home devices and accessibility tools that make daily life easier. From voice assistants to smart lights, we help seniors enhance comfort, safety, and independence at home.

  • Smart Device Setup: Smart plugs, lights, and assistants for easier daily living.
  • Voice Assistant Setup: Configure Alexa, Google Home, or Siri.
  • Accessibility Features: Screen readers, magnifiers, and voice commands for vision, hearing, or mobility challenges.
  • Daily Living Tech: Reminders, calendars, and medication trackers.

Government & Health Services

Senior accessing online government health portal

Navigate health and government services easily

We assist seniors in accessing online government services, booking appointments, and managing health records safely and efficiently. Our support ensures you can stay on top of essential services without frustration.

  • BC Services Card Setup: Help seniors set up and manage online accounts.
  • Vaccination Account Help: Assistance with creating accounts and accessing records.
  • Medical Reports & Lab Results: Guide seniors to securely access blood work and health records.
  • Online Appointment Bookings: Manage appointments and notifications with healthcare providers.

Entertainment & Leisure

Senior enjoying movies and music on a tablet

Enjoy digital entertainment effortlessly

Seniors Tech Support helps you explore digital entertainment, from streaming movies and music to ebooks and games. We make sure you can enjoy hobbies and relaxation online safely and easily.

  • Streaming Services: Netflix, YouTube, Spotify, and more.
  • Digital Photo Albums: Organize and enjoy your digital photos and memories.
  • Music, Audiobooks & Podcasts: Access music, audiobooks, and podcasts for fun and learning.

Security & Privacy

Senior learning about online security on a laptop

Protect your digital life

Stay safe online with our Security & Privacy services. We guide seniors through safe browsing, password management, avoiding scams, and protecting personal information in the digital world.

  • Password Management: Guidance on creating and managing secure passwords.
  • Malware & Device Security: Remove viruses and keep devices safe.
  • Scam Awareness & Online Safety: Learn to spot scams and stay secure online.

Most Requested Services

  • Helping Seniors choose and set up the Right Devices
  • Connect printers and scanners
  • Video call setup with family
  • Smart home device setup
  • Internet & Wi-Fi troubleshooting

Need Help with Technology?

Book a session with our friendly team today and get tech support tailored for seniors.

Contact Us to Book